Privacy Policy
Our Privacy Policy is an integral part of the Mobile Application Terms and Conditions and should be reviewed in conjunction with it.
We reserve the right to modify this Privacy Policy at any time. At Virtual Kitchen App, we value the privacy of our users and all visitors to our Mobile Application. We are committed to safeguarding your personal information and your right to privacy as per the provision of GDPR and CCPA. Should you have any queries or concerns regarding our policy or our handling of your personal information, please feel free to contact us at Admin@virtualkitchenapp.au.
When you use our services and visit our Mobile Application Virtual Kitchen, you entrust us with your personal information. We take this responsibility seriously and have outlined our privacy policy in this notice in a clear and concise manner. We aim to describe the information we collect, how we utilize it, and the rights you hold with regard to it, in the most comprehensible way possible. It is important to read this notice carefully, as it lays out crucial information. If you disagree with any terms outlined in this privacy policy, please cease using our Mobile Application and our services
About Us
At Virtual Kitchen App, we are excited to introduce you to our next-level cooking app that takes recipe cooking to the next level. We understand that finding the perfect recipe can be a challenge, and that’s why we’ve designed an app that solves most recipe cooking app problems.
Our app gives users the freedom to create and post their recipes, allowing you to share your inspiration with others and be inspired by theirs. With Virtual Kitchen App, you can connect with a community of like-minded cooks and share your culinary experiences. You can also explore a vast library of recipes created by others and discover new dishes to add to your cooking repertoire.
We are located in Australia.
Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
1. What Information do we need to collect?
The personal information you provide to us is collected voluntarily. This includes information you share when you register with us, express interest in our products and services, participate in activities on the Mobile Application, or contact us in any other way. The personal information we collect depends on how you interact with us and the Mobile Application, the choices you make, and the services and features you use. The information we collect may include your name, email, and related details.
We also automatically collect certain information when you use the Mobile Application. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser type, device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical details. If you use our Mobile Application on your mobile device, we may also collect device information like your mobile device ID, model, and manufacturer, operating system, and IP address. This information is necessary for maintaining the security and functionality of our Mobile Application and for our internal analytics and reporting.
As with many businesses, we use cookies and similar technologies to collect information. Please see our Cookie Policy for more information.
We may also gather information about you from other sources, such as public databases, joint marketing partners, social media platforms (like Facebook), and other third-party sources.
2. How do we use your information?
We rely on various legal grounds to use your personal information for different purposes, including our legitimate business interests, contractual obligations, your consent, and compliance with legal requirements. We disclose the specific legal grounds we rely on for each purpose below.
We use the information we collect from you to:
- Send administrative information related to your account, as well as for our business purposes and legal compliance. This includes sending you product and service information, updates about changes to our policies, and other related information.
- Deliver targeted advertising to you, either for our business purposes or with your consent. This involves developing and displaying content and advertising tailored to your interests and location, as well as measuring the effectiveness of such advertising.
- Request feedback from you, either for our business purposes or with your consent. This includes contacting you about your use of our Mobile Application and asking for your feedback.
- Protect our Mobile Application, either for our business purposes or legal reasons. This involves using your information to monitor for and prevent fraud, and to maintain the security and integrity of our Mobile Application.
- Enforce our terms, conditions, and policies for our business purposes and legal compliance.
- Respond to legal requests and prevent harm, as legally required. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
- Use your information for other business purposes, such as data analysis, identifying usage trends, evaluating and improving our Mobile Application, services, marketing, and experience.
3. Will your information be shared with anyone?
We take great care to protect your personal information and only disclose it in the following situations:
- Compliance with Laws: We may need to disclose your information if we are required by law to comply with governmental requests, court orders, legal processes, or judicial proceedings, such as responding to a subpoena or court order (including in response to public authorities to meet national security or law enforcement requirements).
- Vital Interests and Legal Rights: We may disclose your information if we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, illegal activities, or as evidence in litigation in which we are involved.
- Business Transfers: We may share or transfer your information during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates: We may share your information with our affiliates, including our parent company, subsidiaries, joint venture partners, or other companies that we control or that are under common control with us. In such cases, we will require our affiliates to comply with this privacy policy.
- Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- With your Consent: We may disclose your personal information for any other purpose with your consent.
- Other Users: When you share personal information in public areas of the Mobile Application, such information may be viewed by all users and may be publicly distributed outside the Mobile Application indefinitely.
4. Do we use cookies and other tracking technologies?
To enhance your experience on our Mobile Application, we may use cookies and similar tracking technologies, such as web beacons and pixels, to access or store information. Further details regarding our use of these technologies and instructions on how to refuse certain cookies can be found in our Cookie Policy.
5. Is your information transferred internationally?
The information we collect from you may be stored and processed in various countries worldwide where our company, agents, or contractors maintain facilities. By using our services and accessing our sites, you are consenting to the transfer of your information outside of your country. Please be aware that these countries may have different laws and regulations regarding data protection, which may not be as protective as those in your own country.
Whenever we share personal data originating from the European Economic Area, we rely on lawful measures, such as the Privacy Shield or the EU standard contractual clauses, to transfer that data. If you reside in the EEA or other regions with laws governing data collection and use, please note that you are consenting to the transfer of your personal data to the countries in which we operate. By providing your personal data, you consent to any transfer and processing in accordance with this policy.
Rest assured that we will not transfer your personal information to an overseas recipient without your consent.
6. What is your stance on third party websites?
The Mobile Application may display advertisements from third parties that are not associated with us and may provide links to other websites, online services, or mobile applications. Please note that we cannot ensure the safety and privacy of the data you share with these third parties. This privacy policy does not cover any information collected by third parties.
We are not liable for the content, privacy, and security practices, or policies of any third parties, including other websites, services, or applications that may be linked to or from the Mobile Application. We recommend that you review the policies of these third parties and contact them directly if you have any questions or concerns.
7. How long do we keep your information?
We will retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this privacy policy, unless the law requires or permits us to keep it for a longer period (such as for tax, accounting, or other legal obligations).
When we no longer have any legitimate business reason to process your personal information, we will either delete or anonymize it. If this is not feasible, for example, due to storage in backup archives, we will securely store your personal information and isolate it from any further processing until it can be deleted.
Rest assured that we will take all necessary measures to safeguard your personal information throughout the retention period.
8. How do we keep your information safe?
We have taken the necessary technical and organizational measures to ensure the security of any personal information we process. Nonetheless, it’s important to remember that even with these measures in place, we cannot guarantee that the internet is entirely secure.
While we will take all possible steps to protect your personal information, the transmission of data to and from our Mobile Application is at your own risk. We recommend accessing our services only within a secure environment to ensure maximum security.
9. How do we collect information from minors?
We do not intentionally request data from or market our services to children under 16 years of age. By using the Mobile Application, you confirm that you are at least 16 years old, or if you are the parent or guardian of a minor, you authorize such minor to use the Mobile Application.
In case we discover that we have collected personal information from users under 16 years of age, we will deactivate the account and take necessary steps to delete such data from our records. If you become aware of any such data collected by us, please contact us immediately at Admin@virtualkitchenapp.au.
10. Children's online privacy policy
The Virtual Kitchen Mobile Application is committed to protecting the privacy and security of children who access our application. To ensure compliance with the Children’s Online Privacy Protection Act (COPPA), this Children’s Online Privacy Policy outlines our practices for collecting, using, and disclosing personal information provided by children under the age of 13.
Collection and Use of Information
Children can use the Virtual Kitchen Mobile Application without providing any personal information, except for device “persistent identifiers,” as discussed further below. We only collect limited personal information that does not allow us to contact the child or their device, and we may use and disclose this information for any purpose permitted by applicable law.
Personally Identifiable Information
We do not knowingly collect personally identifiable information from children under the age of 13 without verifiable parental consent. If we discover that we have collected such information without consent, we will delete it from our records.
Persistent Identifiers
When children interact with the Virtual Kitchen Mobile Application, certain technical data may be automatically collected to improve the application’s functionality and for internal business purposes. This data includes the device’s IP address or mobile device identifier, web browser, and frequency of use. We collect this data using flash cookies, web beacons, and other unique identifiers for support purposes such as site functionality, research and analysis, and problem diagnosis.
Contacting Us
Parents who have questions or concerns about their child’s use of the Virtual Kitchen Mobile Application may contact us at Admin@virtualkitchenapp.au.
11. California Privacy Rights(CCPA)
The Virtual Kitchen Mobile Application is committed to protecting the privacy rights of California residents under the California Consumer Privacy Act (CCPA). Under this act, California residents have certain rights regarding their personal information.
Access and Data Portability Rights
You have the right to request information about the categories of personal information we collect and use, the sources of that information, the business purpose for collecting it, and the third parties with whom we share it. You may also request specific pieces of personal information or a data portability request. If we have sold or disclosed your personal information, we will provide two separate lists.
Deletion Request Rights
You have the right to request that we delete your personal information, with certain exceptions. We may deny your request if retaining the information is necessary to complete a transaction, detect security incidents, or comply with legal obligations.
Exercising Access, Data Portability, and Deletion Rights
To exercise your access, data portability, and deletion rights, please submit a verifiable consumer request through our website. You may only make two requests within a 12-month period, and we will respond within 45 days. We will not charge a fee unless the request is excessive or manifestly unfounded.
Opt-Out and Opt-In Rights
If you are 16 years of age or older, you may opt-out of the sale of your personal information at any time. We do not sell the personal information of consumers under the age of 16 without affirmative authorization. You may exercise this right
by submitting a request to Admin@virtualkitchenapp.au.
Non-Discrimination
We will not discriminate against you for exercising your CCPA rights, but note that some features of the Virtual Kitchen Mobile Application may not function without personal information. We will not deny you goods or services, charge different prices, or provide a different level or quality of goods or services. However, we may offer financial incentives that require opt-in consent.
Shine the Light Law
California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at Admin@virtualkitchenapp.au.
12. What are your Privacy rights
Account Information:
You have the option to review or modify the information in your account or terminate your account by contacting us through the details provided below. Once you request to terminate your account, we will either deactivate or delete your account and information from our active databases. However, please note that we may keep some data in our records to prevent fraud, resolve issues, help with investigations, enforce our Terms of Use, and/or comply with legal obligations.
Cookies and Similar Technologies:
Most web browsers are set to accept cookies by default. However, you can usually change your browser settings to reject or remove cookies. It’s important to note that if you choose to reject or remove cookies, some features or services on our Mobile Application may be affected.
13. Do we make updates to this Policy?
This privacy policy is subject to updates from time to time. The effective date of the updated version will be indicated by the “Revised” date, and the updated policy will become effective as soon as it is available.
In case of any significant changes to this privacy policy, we may notify you either by prominently displaying a notice of such changes or by directly contacting you. We recommend that you regularly review this privacy policy to stay informed of how we safeguard your information.