Terms & Condition

1. Introduction

Welcome to Virtual Kitchen’s mobile application. By using our mobile application, you agree to be bound by the terms of this agreement, which may be updated by us without notice to you. By using the mobile application, you acknowledge that you have read and understood both our Terms and Conditions and Privacy Policy, and agree to be legally bound by them. These documents are incorporated into this agreement. If you do not agree to any of the terms, please do not use the mobile application.

2. Definitions

  • The term “Agreement” refers to the Terms and Conditions, Privacy Policy, and any other documents provided to you by the Mobile Application.
  • The terms “User,” “You,” and “Your” refer to any person who accesses or uses our services.
  • The term “Chef” refers to any user who prepares food, regardless of their level of expertise or training.
  • The terms “We,” “Us,” and “Our” refer to Virtual Kitchen App.
  • The term “Mobile Application” includes “Virtual Kitchen” and any affiliated successor Mobile Application.

A “User Account” is an electronic account created for a user to access and utilize the various services offered on the Mobile Application.

3. Interpretations

  • References to the singular form include the plural form, and vice versa. The term “includes” should be understood as “without limitation.”
  • Any words indicating a specific gender also refer to all other genders.
  • References to any statute, ordinance, or law include all regulations and other legal instruments, as well as any consolidations, amendments, re-enactments, or replacements currently in effect.
  • All headings, bold text, and italics (if applicable) are provided for convenience and do not limit, define, or impact the meaning or interpretation of the terms outlined in this Agreement.

4. Introductions & scope

  • Scope. These Terms apply to your use of the Mobile Application and its Services. Third-party products and services are not governed by these Terms, and their own terms of service apply.

 

  • Eligibility: To access certain Services of the Mobile Application, you must be at least 13 years of age and not have been suspended or removed from the system by us for any reason.


Electronic Communication: By using the Mobile Application or sending electronic communications to us, you are consenting to receive electronic responses from us in the same format. You can retain copies of these communications for your records.

5. Services

At Virtual Kitchen App, we are excited to introduce you to our next-level cooking app that takes recipe cooking to the next level. We understand that finding the perfect recipe can be a challenge, and that’s why we’ve designed an app that solves most recipe cooking app problems.

Our app gives users the freedom to create and post their recipes, allowing you to share your inspiration with others and be inspired by theirs. With Virtual Kitchen App, you can connect with a community of like-minded cooks and share your culinary experiences. You can also explore a vast library of recipes created by others and discover new dishes to add to your cooking repertoire.

Our app is easy to use, with a unique timing system that keeps track of your cooking, combining step notifications and visual & audio information, making your cooking experience much better. Say goodbye to the stress of multitasking in the kitchen and enjoy the peace of mind that comes with a cooking app that helps you every step of the way.

6. Modifications to the service

We have the right to modify these Terms at our discretion, including adding or removing provisions. If we make any changes, we will post the revised Terms on our Mobile Application and may notify you accordingly. Your continued use of the Mobile Application after the changes have been made indicates that you agree to and accept the revised Terms.

7. Account

To access and utilize certain features of the Mobile Application, you will need to provide certain information and create a user ID and password to establish an account. During registration, we may collect personal details such as your name, address, and email address. Once you have submitted the required information, we will evaluate your application and decide whether to approve your account. If approved, we will send you an email with instructions on how to complete the registration process.

By setting up an account, you acknowledge that the information you provide is accurate and up-to-date. You are responsible for maintaining the confidentiality and security of your user IDs, passwords, and registration information, including any unique account identifiers or previous billing information. You are fully responsible for all activity (whether authorized or not) associated with your accounts. If you suspect any unauthorized activity or security breach, you agree to inform us promptly. We reserve the right to suspend or terminate any of your user IDs and passwords at any time, with or without prior notice.

8. User Content

A. Content Responsibility. 

You may submit content and feedback through the Mobile Application, but you are solely responsible for the material you submit. By submitting content, you guarantee that you have the appropriate authorization to use it.

When submitting content, please refrain from submitting anything that:

  • Contains offensive language, pornographic material, or inflammatory attacks;
  • Is defamatory, fraudulent, inaccurate, or unsubstantiated;
  • Violates the privacy rights of any third party, or is harmful or offensive to any individual or group;
  • Discriminates based on race, religion, national origin, gender, age, marital status, sexual orientation, or disability, or is otherwise prohibited by law;
  • Violates any law, rule, regulation, or ordinance;
  • Attempts to use another user’s account or system, uploads harmful files, or sends repeated messages or derogatory comments.

We reserve the right to reject any such content. If there are repeated violations, we may terminate your access to the Mobile Application without prior notice.

9. Grant of License

Under the terms and conditions of this Agreement, we grant you a non-exclusive, non-transferable, and revocable license to use the Service in accordance with the terms of this Agreement. However, this license does not constitute a grant of title or ownership of the Service to you.

10. Payment

  • To utilize our services on this mobile application, users must make a payment for the available services.
  • Users are responsible for providing accurate and complete details when making a payment.
  • All services require upfront payment.
  • Payment methods accepted include debit and credit cards, as well as PayPal.
  • Refunds will be issued according to our refund policy.
  • We value user feedback and use it to enhance the quality of our products and services.

11. Geographic Restriction

We have the right to restrict the use or provision of any service to any individual, geographic region, or jurisdiction, as necessary. We may exercise this right at our discretion. We also reserve the right to suspend any Service at any time. Please note that any offer to provide a Service made on our mobile application is void where prohibited by law.

12. Chef Duties

As a chef using the Virtual Kitchen App, you have certain duties and responsibilities to ensure a safe, enjoyable, and productive experience for all users. Below are the primary duties and responsibilities of chefs on the platform:

  • Creating Recipes: As a chef, you are expected to create original and authentic recipes that reflect your culinary skills, creativity, and cultural influences. This includes providing clear, concise, and easy-to-follow instructions, along with accurate measurements and cooking times.
  • Recipe Integrity: You must ensure that the recipes you share on the platform are your original creations or properly credited to their respective sources. Sharing copyrighted content without permission is strictly prohibited and may result in account suspension or termination.
  • High-Quality Content: Your recipes should be accompanied by high-quality images or videos that accurately represent the finished dish. This helps users understand the expected outcome and assists in following the recipe.
  • Food Safety: It is your responsibility to promote food safety and proper food handling techniques in your recipes. You should advise users on the importance of proper storage, handling, and cooking of ingredients to avoid foodborne illnesses.
  • Allergens and Dietary Restrictions: Clearly indicate any allergens or dietary restrictions associated with your recipes. This allows users with specific dietary needs to identify suitable recipes and avoid potential health risks.
  • Responsiveness: Engage with users who have questions or feedback regarding your recipes. Promptly address any concerns or provide clarification when necessary, fostering a supportive and collaborative community.
  • Professionalism and Respect: Maintain a professional demeanor and show respect to all users, regardless of their culinary skills, background, or opinions. Discrimination, harassment, or offensive behavior will not be tolerated and may result in account suspension or termination.

13. Regulations for using the platform- For Chef

Chefs using the Virtual Kitchen App must adhere to specific regulations to ensure a positive and safe experience for all users. These regulations include:

  • Chef Verification: To establish credibility and maintain a high standard of quality, chefs may be required to verify their identity and professional credentials during the registration process. This may include providing proof of culinary education, experience, or certifications.
  • Recipe Approval: Recipes submitted by chefs may be subject to review and approval by the Virtual Kitchen App team. This is to ensure that all recipes meet the platform’s quality standards, food safety guidelines, and content requirements. Chefs are responsible for addressing any issues or feedback provided by the review team promptly.
  • Cooking Demonstrations: If you are offering live cooking demonstrations or classes through the platform, you must ensure that you adhere to the highest standards of professionalism, food safety, and hygiene. Inappropriate or unsafe conduct during live sessions may result in account suspension or termination.
  • Marketing and Promotion: While promoting your recipes and services on the platform is encouraged, chefs must follow ethical marketing practices and avoid spamming or misleading users. Any promotional content must be relevant, accurate, and in compliance with the platform’s guidelines.
  • Intellectual Property: Chefs must respect the intellectual property rights of others. This includes properly crediting sources, obtaining permission to use copyrighted materials, and avoiding plagiarism. Violations of intellectual property rights may result in account suspension or termination.
  • Chef Collaboration: Chefs are encouraged to collaborate and share knowledge with one another, fostering a supportive and creative culinary community. However, any collaborations must be respectful, ethical, and in compliance with the platform’s regulations.
  • Chef Feedback: Chefs should be open to receiving feedback from users and should address any concerns or questions promptly and professionally. Chefs are also encouraged to provide feedback to the Virtual Kitchen App team to help improve the platform’s features and overall experience.

14. Precautions and Guidlines- For Chef

To ensure a safe and enjoyable experience for chefs using the Virtual Kitchen App, the following precautions and guidelines have been established:

  • Food Safety: Chefs must prioritize food safety in their recipes and demonstrations. This includes proper food handling, storage, and cooking techniques. Chefs should also be aware of common food allergens and provide clear labeling and alternatives for users with dietary restrictions.
  • Personal Information Protection: Chefs should be cautious when sharing personal information on the platform. Avoid sharing sensitive information, such as home addresses or phone numbers, and use the platform’s communication features to interact with users securely.
  • Equipment Safety: Chefs must ensure that they are using equipment safely and correctly in their recipes and demonstrations. This includes providing clear instructions and precautions for using kitchen appliances and tools, as well as advising users on any potential hazards associated with specific equipment.
  • Online Security: Be cautious when clicking on links or downloading files from unknown sources within the platform. If you encounter suspicious content or users, report them to the Virtual Kitchen App support team immediately.
  • Professional Conduct: Maintain a professional demeanor and treat all users with respect. Discrimination, harassment, or offensive behavior will not be tolerated and may result in account suspension or termination.
  • Responsibility for Content: Chefs are responsible for the content they share on the platform, including the accuracy and quality of recipes, images, and videos. Ensure that your content meets the platform’s guidelines and requirements before posting.
  • Continued Learning: Chefs are encouraged to continually develop their culinary skills and stay informed of industry trends and best practices. This helps maintain the platform’s reputation for high-quality content and fosters a culture of growth and learning within the community.

15. General Conditions

  • We cannot guarantee the accuracy, completeness, validity, or timeliness of any information provided by us.
  • We may modify these terms and conditions periodically and will notify you of any changes either by prominently displaying a notice of these modifications or via email.
  • The Mobile Application is licensed to you for your personal, private, and non-commercial use in connection with the Service, subject to all terms and conditions outlined in this Agreement. This license is non-exclusive, non-transferable, and non-sublicensable.
  • We are not obligated to provide any maintenance or support services for the Mobile Application.
  • We are not responsible for addressing any claims related to the Mobile Application that you or any third party may have.
  • We reserve the right to suspend or terminate access to the platform or system at our discretion.
  • We are not liable for your use of the services or for the actions of other users with whom you may communicate or exchange information.
  • You are responsible for making informed decisions about using the Mobile Application in your location and assessing any potential negative outcomes.
  • We do not conduct criminal background checks or other background screenings of our users. We do not verify user-provided information concerning identity or other details.
  • You are responsible for making informed decisions about using the Mobile Application in your location and assessing any potential negative outcomes or legal consequences associated with its use.

16. Prohibited Activites

The Services are to be accessed and used solely for the purposes for which they are intended. Any commercial use of the Services not expressly endorsed or approved by us is prohibited.

As a user of the Services, you agree not to:

  • Retrieve, directly or indirectly, data or content from the Services to establish or compile any collection, compilation, database, or directory without our prior written consent.
  • Deceive, defraud, or mislead us or other users, particularly in attempts to obtain sensitive account information such as user passwords.
  • Bypass, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict use or copying of any Content or enforce limitations on the use of the Services and/or the Content therein.
  • Discredit, tarnish, or otherwise cause harm to our reputation, the Services, or our opinion thereof. Use any information obtained from the Services to harass, abuse, or harm another individual.
  • Misuse our support services or submit false reports of abuse or misconduct.
  • Use the Services in violation of any applicable laws or regulations.
  • Engage in unauthorized framing of or linking to the Services.
  • Transmit (or attempt to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that disrupts any party’s uninterrupted use and enjoyment of the Services or that alters, impairs, disrupts, or interferes with the use, features, functions, operation, or maintenance of the Services.
  • Engage in any automated use of the system, such as employing scripts to send comments or messages, or utilizing data mining, robots, or similar data gathering and extraction tools.
  • Remove the copyright or other proprietary rights notice from any Content.
  • Impersonate another user or person or use the username of another user.
  • Transmit (or attempt to transmit) any material that functions as a passive or active information collection or transmission mechanism, including, but not limited to, clear graphics interchange formats (“GIFs”), 1×1 pixels, web bugs, cookies, or other similar devices (commonly referred to as “spyware,” “passive collection mechanisms,” or “PCMs”).
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
  • Harass, annoy, intimidate, or threaten any of our employees or agents involved in providing any portion of the Services to you.
  • Attempt to circumvent any measures of the Services designed to prevent or restrict access to the Services or any portion thereof.
  • Reproduce or adapt the Services’ software, including, but not limited to, Flash, PHP, HTML, JavaScript, or other code.
  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any software constituting or forming a part of the Services.
  • Except as a result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including, but not limited to, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software.
  • Use a buying agent or purchasing agent to make purchases on the Services.
  • Engage in unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited emails, or creating user accounts by automated means or under false pretenses.
  • Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
  • Participate in any form of hacking, cracking, or unauthorized access to the Services, networks, or servers associated with the Services.
  • Falsify, manipulate, or modify any information or data transmitted or received through the Services.
  • Distribute, sell, or resell any part of the Services or Content without our prior written consent.
  • Share your account credentials, including your password, with any other individual, thereby granting unauthorized access to the Services.
  • Use the Services to engage in any form of discrimination, including, but not limited to, discrimination based on race, ethnicity, religion, gender, sexual orientation, or disability.
  • Engage in any activity that promotes or encourages illegal or unethical practices, including, but not limited to, gambling, drug use, or the distribution of prohibited materials.
  • Use the Services to solicit or facilitate any transaction or gift involving items that are prohibited or restricted by any applicable laws or regulations.
  • Publish, distribute, or otherwise disseminate defamatory, libelous, or slanderous statements, materials, or content through the Services.
  • Access, store, or transmit any content that infringes on the intellectual property rights, including copyrights, trademarks, or patents, of any third party.
  • Use the Services for any activity that constitutes or promotes cyberbullying, harassment, or threats against any individual or group.
  • Overload or flood the Services, networks, or servers associated with the Services with excessive requests, communications, or data packets, causing a denial-of-service (DoS) or distributed denial-of-service (DDoS) attack.
  • Engage in any other activity that, in our sole discretion, may be harmful or detrimental to the Services, our users, or any other parties.

 

Violation of any of these prohibited activities may result in the suspension or termination of your access to the Services, and we reserve the right to take any legal action necessary to protect our interests and the interests of our users. It is your responsibility to ensure compliance with these terms and to use the Services in a manner that respects the rights and interests of others.

17. Release

By using the Services, you agree to release us and our successors from all Claims, including but not limited to personal injuries, property damage, and death, that may arise directly or indirectly from your use of the Services.

18. Limited Guarantee

This Mobile Application provides access to services offered by us. However, we cannot guarantee the accuracy, completeness, reliability, or timeliness of the information provided on the platform, including service descriptions. If the services offered through the Mobile Application do not match their description, please inform us so that we can take appropriate action.

19. User Responsibilities

When using this Mobile Application:

  • You must use it lawfully and comply with all applicable laws and regulations.
  • You must not use the Mobile Application to collect market research for competing businesses, misrepresent yourself, or impersonate others for any false or unlawful purpose.
  • You must not access the Mobile Application using any device, scraper, or automated means without permission.
  • You are responsible for informing us of any inappropriate or illegal content.
  • You must not interfere with the proper functioning of the Mobile Application, attempt to access any data, files, or passwords connected to the Mobile Application through hacking or other means, or block any advertisements or safety features.
  • You must report any unsuitable content or suspected illegal activity to us promptly.
  • You agree to comply with all applicable domestic laws and regulations regarding your use of the Mobile Application.
  • We reserve the right to investigate and take appropriate action, including canceling your user account, reporting unlawful activity to law enforcement or regulators, or denying you access to the Mobile Application or any services without notice, at our sole discretion.

We reserve the right to remove any content that we deem inappropriate or in violation of our Terms.

20. Exclusion of Liability

We are not liable for any delays or errors resulting from circumstances beyond our control, such as labor disputes, fires, wars, government decisions, or inadequate delivery by other users.

Please note that we do not guarantee the accuracy, completeness, validity, or timeliness of any information provided by us or third parties. You should exercise caution and use your own judgment when evaluating any offers or information, both from us and third parties.

In addition, we are not responsible for any direct, indirect, or other type of loss or damage resulting from the use of Virtual Kitchen, including loss of data or information, or financial or physical harm.

Under no circumstances will Virtual Kitchen, or its owners, directors, employees, partners, agents, suppliers, or affiliates, be held responsible for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, revenue, data, use, goodwill, or any other intangible losses resulting from (i) your use or inability to use the Service; (ii) any conduct or content of any third party on the Service; and (iii) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we were aware of the possibility of such damage.

21. No Responsibility

We do not assume responsibility for any losses that may occur due to the following circumstances:

  • Any inaccurate or incomplete information provided by you on our Mobile Application;
  • Inability to access our Mobile Application at any time;
  • Any errors or omissions on our Mobile Application;
  • Any unauthorized access or loss of personal information that is beyond our control.

22. Spam Policy

Engaging in illegal spam activities, such as collecting personal information from others or sending mass commercial emails, using the Mobile Application or any of our Services is strictly prohibited.

23. Adherence to Australian Consumer Law

Certain legislation, including the Australian Consumer Law (ACL) within the Competition and Consumer Act 2010 (Cth), as well as other similar consumer protection laws and regulations, may provide you with rights, warranties, guarantees, and remedies concerning our provision of the Virtual Kitchen App to you that cannot be excluded, restricted, or modified (Consumer Law Rights).

If you are deemed a consumer under the ACL, no provision in these Terms shall exclude your Consumer Law Rights as a consumer under the ACL. You acknowledge that our liability for the Virtual Kitchen App provided to an entity classified as a consumer under the ACL is governed solely by the ACL and these Terms.

Subject to your Consumer Law Rights, we disclaim all express and implied warranties, and all materials, work, and services (including the Virtual Kitchen App) are delivered to you without warranties of any kind, whether express or implied, statutory, at law, or any other basis.

This clause shall remain in effect even after the termination or expiration of these Terms.

24. Third Party Links

The Mobile Application may contain links to third-party websites (“External Sites”). These links are provided for your convenience only and do not indicate our endorsement of the content on such External Sites. The content of these External Sites is solely managed and created by third parties, and you may contact the site administrator for those External Sites. We are not responsible for the content provided on the links to External Sites and cannot guarantee the accuracy or completeness of the information on such External Sites. It is recommended that you take precautions when downloading files from these websites to protect your device from viruses and other harmful programs. Accessing linked External Sites is done at your own risk.

25. Personal Information and Privacy Policy

When you use or access our Mobile Application, you consent to our use, storage, and processing of your personal information in accordance with our Privacy Policy.

26. Errors, Inaccuracies and omissions

While we have made every effort to ensure the accuracy of the information presented through our Mobile Application, we acknowledge and apologize for any inaccuracies or oversights that may have occurred. We cannot guarantee that the use of our Mobile Application will be error-free, timely, or that any defects will be corrected. Moreover, we provide no warranties, whether express or implied, regarding the fitness for purpose or accuracy of our Mobile Application. Additionally, we cannot guarantee that the site or server that provides access to our Mobile Application will be free of viruses or bugs, and we cannot guarantee full functionality and reliability.

27. Disclaimer of Warranties: Limitation of Liability

The Mobile Application and the Service are provided on an “as is” and “as available” basis without any warranties of any kind. We do not guarantee that the Mobile Application will operate error-free or that it, its servers, or its content or service are free of computer viruses or similar contamination or destructive features.

We disclaim all warranties, including but not limited to warranties of title, non-violation of third-party rights, and fitness for a particular purpose. We also disclaim any warranties arising from a matter of dealing, course of performance, or usage of trade. In relation to any warranty, contract, or common law tort claims, we shall not be liable for any unintended, incidental, or substantial damages, lost profits, or damages resulting from lost data or business stoppage resulting from the use or inability to access and use the Mobile Application or the content, even if we have been advised of the possibility of such damages.

The Mobile Application may contain technical inaccuracies, typographical errors, or omissions. Unless required by applicable laws, we are not responsible for any typographical, technical, or pricing errors displayed on the Mobile Application. The Mobile Application may also provide information on certain services that may not be available in every location. A reference to a service on the Mobile Application does not imply that such service is or will be accessible in your location. We reserve the right to make changes, corrections, and/or improvements to the Mobile Application at any time without notice.

28. Copyright and Trademark

The Content available on the Mobile Application, such as software, graphics, images, text, sound recordings, audiovisual works, and other materials, is provided by us or on our behalf, and is protected by copyright, trademark, and other laws. Unauthorized use of the Content may infringe on these rights. You are not entitled to any rights in or to the Content, except as permitted under this Agreement. You may not reproduce, modify, display, distribute, publicly perform, make a derivative work, sell, or otherwise use the Content for any public or commercial purpose without our prior written consent. 

You must preserve all copyright and other proprietary notices contained in the original Content on any copy you make of the Content. Posting or using the Content on any other website or computer network is strictly prohibited. If you breach any provision of this Agreement, your permission to use the Content and Mobile Application automatically terminates, and you must destroy any copies of the Content in your possession. Our trademarks, service marks, and logos on the Mobile Application are registered and unregistered trademarks or service marks owned by us. Any other product or service names on the Mobile Application may be trademarks or service marks owned by others. You may not use any Trademarks without our prior written permission for each such use, and none of the Content may be retransmitted without our express, written consent for every instance.

29. Indemnification

You agree to protect, indemnify, and hold us, our officers, directors, employees, successors, licensees, and assigns harmless from any claims, actions, or demands, including reasonable legal and accounting fees, resulting from your violation of this Agreement or your inappropriate use of the Mobile Application or the Content. We will inform you of any such claim, lawsuit, or proceeding and provide you with assistance, at your expense, in defending against any

30. Miscellaneous

Severability

In the event that any provision of these Terms is found to be unenforceable or invalid, such provision will be limited or eliminated to the minimum extent necessary so that the Terms will remain in full force and effect.

Termination

Term. The Services provided to you may be cancelled or terminated by us with or without cause upon written notice. Termination of these Terms will also terminate all of your Services subscriptions. Upon termination of these Terms, we will cease providing the Services and you will not be entitled to any refunds or pro-rata fees. Any fees owed to us will become due and payable in full, and we may delete your archived data within 30 days. Certain provisions, such as indemnification and warranty disclaimers, will survive termination.

Entire Agreement

This Agreement constitutes the entire agreement between the parties regarding the subject matter contained herein.

Implied Warranties and guarantees

Under the Australian Consumer Law, certain guarantees and warranties are implied in consumer contracts, and these cannot be excluded, restricted, or modified. In the event that the Mobile Application or our services fail to meet any of these guarantees or warranties, you may have rights to a remedy under the Australian Consumer Law. Nothing in these terms seeks to limit your rights under the Australian Consumer Law.

remedies under australian consumer law

If our services fail to comply with any consumer guarantees under the Australian Consumer Law, you may be entitled to a remedy, which may include repair, replacement, or refund of the services, or compensation for any reasonably foreseeable loss or damage. The specific remedy available will depend on the nature of the failure and whether it can be remedied.

liability under australian consumer law

To the extent permitted by law, our liability for any breach of a consumer guarantee, warranty, or statutory obligation under the Australian Consumer Law is limited to one or more of the following: (a) the replacement of the services or the supply of equivalent services; (b) the repair of the services; (c) the payment of the cost of replacing the services or of acquiring equivalent services; or (d) the payment of the cost of having the services repaired. This clause does not apply to any rights or remedies you may have under the Australian Consumer Law that cannot be lawfully excluded or limited.

complaints and dispute resolution

If you have a complaint or concern regarding our services, you should contact us in the first instance. We will make all reasonable efforts to address and resolve your complaint in accordance with the Australian Consumer Law and any other applicable laws. If we are unable to resolve your complaint within a reasonable period, you may escalate the matter to the relevant consumer protection agency or tribunal in your jurisdiction, as provided under the Australian Consumer Law.

governing law and judical recourse

The terms herein will be governed by and construed under the law of Australia without giving effect to any principles of conflicts of law. The Courts of Australia shall have exclusive jurisdiction over any dispute arising from the use of the Mobile Application.

Force majeure

We will have no liability for any failure to perform our obligations under these Terms if such non-performance arises as a result of an event beyond our reasonable control, such as an act of war or terrorism, natural disaster, failure of electricity supply, riot, civil disorder, or civil commotion.

assignment

We reserve the right to assign or transfer this agreement to any third party without your consent.

contact information

If you have any questions about these Terms, please,contact  at Admin@virtualkitchenapp.au.